Removing Expired Credit Card from Profile Settings
When a credit card that is linked to your Concur account is expired or is expiring, you will be notified through an alert found in your Concur homepage, as shown below:
To remove the expired credit card, please follow the following steps.
Process of Removing Expired Credit Card
Step 1: Click on Profile, and then click on Profile Settings.
![Window to configure profile settings.](https://media.screensteps.com/image_assets/assets/003/040/987/original/23d4da10-188d-448e-9473-1af7577413cb.png)
Step 2: Go to Personal Information.
![Select Personal Information link.](https://media.screensteps.com/image_assets/assets/003/040/989/original/cbe89864-12e7-4c6d-8a3e-c2f5299f6e42.png)
Step 3: Scroll down until you find the section entitled Credit Cards.
If your card is expired, you will notice the following area highlighted:
Step 4: To remove your expired credit card, click on the Trash Can symbol.
Step 5: A Pop-up will emerge, notifying you if you will like to delete the credit card. Click on OK.
Step 6: Your card will be deleted, and you will now have the option of adding a new credit card by clicking on Add a Credit Card.
Step 7: When clicked on, a pop-up will emerge with multiple required fields. Please fill them in accordingly with your new credit card information and then click on Save.
![Enter the credit card information](https://media.screensteps.com/image_assets/assets/003/041/274/original/e27eb369-5484-4614-badc-68132b9a0c47.png)
![Click the Save button](https://media.screensteps.com/image_assets/assets/003/041/237/original/bde80348-bf57-4337-bdb4-09c495c8b0b7.png)
Step 9: Your new credit card information will then be displayed.
Need more help?
Contact Concur Support at [email protected] or at 657-278-3600.