Removing Expired Credit Card from Profile Settings

When a credit card that is linked to your Concur account is expired or is expiring, you will be notified through an alert found in your Concur homepage, as shown below:

To remove the expired credit card, please follow the following steps.

Process of Removing Expired Credit Card

Step 1: Click on Profile, and then click on Profile Settings.

Step 2: Go to Personal Information.

Step 3: Scroll down until you find the section entitled Credit Cards.

If your card is expired, you will notice the following area highlighted:

Step 4: To remove your expired credit card, click on the Trash Can symbol.

Step 5: A Pop-up will emerge, notifying you if you will like to delete the credit card. Click on OK.

Step 6: Your card will be deleted, and you will now have the option of adding a new credit card by clicking on Add a Credit Card.

Step 7: When clicked on, a pop-up will emerge with multiple required fields. Please fill them in accordingly with your new credit card information and then click on Save.

Step 9: Your new credit card information will then be displayed.

Need more help?

Contact Concur Support at [email protected] or at 657-278-3600.