Verify Email Address

These instructions are to show you how to verify your email address in Concur. When you verify your email address, we can associate information forwarded from that email address to your account.

For example, receipts sent by you or your delegate to be uploaded to your account.

Click on any of the links below to skip ahead to that section.

Table of Contents:

If you need assistance with logging into Concur, please go to Logging into Concur.

Profile Settings

Step 1: Select Profile in the upper right-hand corner.

Concur dashboard. There are three separate tabs labeled "Authorization Requests," "Available Expenses," and "Open Reports." On the top right-hand corner, there are a profile and help option.

Step 2: Select Profile Settings.

 Concur Dashboard. The profile option had been clicked on, and it provided a new option to click on "Profile Settings." There is a green arrow pointing towards the Profile Settings option, and there is a hand clicking on the option.

Step 3: Under Profile Options, select the Personal Information link.

Profile Options list is displayed. The options are: Personal information, company information, credit card information, e-receipt activation, system settings, contact information, setup travel assistants, travel profile options, and expense delegates. There is a green arrow pointing towards the highlighted option of Personal Information.

Verify Email

Step 1: Scroll down to Email Address. 

Email Address field. There are four links labeled: How do I add an email address? Travel Arrangers/Delegates, Why should I verify my email address? and How do I verify my email address?

Step 2: Under the Verify column, select Verify.

Email address field. There is a green arrow pointing towards the "Verify" option.

Step 3: A pop-up will display confirming that an email was sent to you.

Click OK.

Pop-up that says the following, "Verification Email Sent." "An email has been sent to this email address. Copy the Verification Code from the email and paste it into the "Enter code" box below.

Step 4: Go to your Outlook and look for an email from:

  • Concur Email Verification ([email protected])
  • Subject: Email Verification from Concur Solutions
Outlook email mailbox. There is an email labeled "Concur Email Verification."

Step 5: Open the email and copy the verification code.

Tip: right click, copy.

Concur Email Verification has been opened. It displays a welcoming message. There is a green arrow pointing to the highlighted text, "Verification Code: xcjn7486w3w9777dmaf1

Step 6: Go back to your Concur Profile.

Concur profile. Displayed under email address field, there is an option to enter the code that was received from the email.

Step 7: Paste the code in the Enter Code box and select OK.

Tip: right click, paste.

The code is inputted into the "Enter Code" field. There is a green arrow pointing towards the "Ok" option.

Step 8: From there, your verification status will change to Verified.

Verification Status has changed to verified.

Need more help?

Contact Concur Support at [email protected] or at 657-278-3600.