How to Update your Account Information to Add/Update a Mailing Address

This guide will walk you through on updating your account information in the Parking Portal, to add or update your current mailing address.

All permits will be mailed. An accurate mailing address is REQUIRED to ensure that you receive your new parking permit. Please follow the following instructions.

Logging In

Step 1: Visit Parking’s website at https://parking.fullerton.edu.

Step 2: Click on the "Purchase Permit" link under Quick Links.

Parking and Transportation Services website homepage.

Step 3: Next, enter your CSUF credentials, and then click on the "Login" button.

CSUF portal login

Step 4: You will be redirected to your Parking Portal.

Parking Portal Home

Accessing Account Information

Step 1: To access your account information, click on your name in the top right corner where it says “Welcome”.

Parking portal, direction to account information

Step 2: Click on “Manage your Account Information”.

Parking Portal, select "Manage your account information"

Step 3: You will be directed to your Account Information page. The first section should contain all the addresses you previously listed. Please review the following options.

Account information page

If your current address exists in the list, please proceed with reviewing the Update Mailing Address instructions. Your current address will be indicated with a black star next to it.

If your current address is not in the list, please proceed with reviewing the Adding Mailing Address instructions.

Updating Mailing Address

All permits will be mailed. An accurate Mailing address is REQUIRED to ensure that you receive your new parking permit. Please follow the following instructions.

Step 1: To update your mailing address, verify your current address is listed. Your current mailing address will be noted with the black star next to it.

Verify current address with black star

Step 2: On your current mailing address, click on "Edit", then click "Save Edits".

NOTE: This step is REQUIRED. Your parking permit may not be mailed if this step is skipped.

Select "Edit" to edit address
Saving edits

Step 3: After saving your current mailing address, remove other addresses that are not needed by clicking on "Remove".

Select "Remove" if address is not needed

Step 4: Then click "Remove" again when it prompts for confirmation.

Select "Remove" again for confirmation

Step 5: Your address list is updated.

NOTE: Only one black star will be indicated as your current mailing address.

Address list updated

Adding Mailing Address

Step 1: To add a new mailing address, click on “Add New”.

Add new mailing address

Step 2: Fill in all the required fields with the red asterisks. Once completed, click on “Save New” to add the new mailing address.

NOTE: Address Type should be “Mailing”.

After adding new address, click Save New

Step 3: Your new mailing address has been added. A black star will be listed next to your new mailing address.

Note: If you have multiple addresses that are not current, please remove them by selecting "Remove".

New mailing address has been added

This concludes the steps on how to update or add your mailing address.

If you have any questions on updating your account information, please contact Parking and Transportation Services at [email protected] or (657)278-3082.